Bluestone.pk offers a very transparent and simple 10 Days Return & Replacements policy.
Conditions to be eligible for the Returns & Replacement Policy:
Return Policy on Loose Gemstones:
For loose gemstones, you can return the gemstone with 100% money paid for the gemstone within the 10 Day period by meeting the above conditions.
Note: Shipping charges, VAT and duties are not refundable.
Return Policy on Gemstone Jewelry:
Any custom jewelry created for you (rings, pendants, bracelets, etc.) cannot be returned for Money. You can however, you can place a return request with 10 (Ten) days of delivery to request for a store credit, worth 75% of your invoice value, for use against future purchases on our website.
Cancellation Policy for Remedy Services:
If you cancel your Remedy Service order Bluestone.pk will deduct charges of 50% off the total purchase price.
If you cancel your order after opting for paid certification, Bluestone.pk will deduct the certification cost.